Robot restaurants put a new spin on fast informal
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They're not our conspirtors as of this time. At these restaurants, the robots are here to serve you.
When someone says "robot restaurant, " I first think of an LED and laser show at a Tokyo venue where remote-controlled robots dance with bikini-clad girls in a sensory show that accompanies supper.
But the reality of robot restaurants is generally far more pedestrian and low-class.
One example is Eatsa, the San Francisco-based restaurant company that takes orders through iPads and dispenses meals through automated machines. Until now, Eatsa has been using this tech to provide up quinoa bowls to health-food fans in the own restaurants. But the company announced Friday that it's expanding its robotic system to the fast-casual restaurant chain Wow Bao next month.
Tap on your cubby to receive your food
At Chicago-based Wow Bao, you can already order your steamed buns via its application or an on-site kiosk. Good results . Eatsa's tech, you'll also have the ability to gather your meal from an LED-lit cubbyhole displaying your name. Text showing up on the front of the cubby, one amid a larger array, will tell you whenever your order is cooking so when you can double-tap on the box to accumulate the food.
It's a quick turnaround for Eatsa, which only a couple weeks ago announced the closing of five of its several restaurants across the country. The company has now turned its focus to offering automated tech as a platform to other restaurants such as Wow Bao.
A blend of unnatural intelligence, personal screens, robotics and -- perhaps most crucially -- the willingness of hungry customers to skip human interaction is coming at the right moment to make Eatsa's shift possible. It's part of the slow creep of technology that is transforming our experience of dining out, and even dining in, thanks to advances in delivery tech.
Eatsa's concept might appear exotic today, but Neil Stern, senior partner at retail consulting firm McMillan Doolittle, said we can expect to see more of this kind of tech popping up. "Does it make sense to cover assembly of orders and deliver via a cubicle? " he said. "Maybe not. But Eatsa does present a vision of the future that will be copied or enhanced. "
Robotic restaurants-Robot Restaurant in Tokyo’s kabukicho red-light district
The first Eatsa-equipped Wow Bao will open in the Gold Coast neighborhood of Chicago on Dec. you. Using the technology, Wow Bao plans to increase its sites in 2018. It currently has eight company-owned locations, plus air-port, school campus, hotel and stadium franchises.
"When I first heard about Eatsa opening in San Francisco, I jumped on a plane to come see it, " Wow Bao President Geoff Alexander said in a statement. Alexander praised the technology as both entertaining and successful. "I knew straight away that Eatsa would be the perfect technology to include into our future locations. "
Do robots belong in the kitchen?
For Eatsa and soon at Wow Bao, the automatic technology is front and center in the restaurant, serving customers and providing associated with an experience to go along with their takeout. In other restaurants, robots are still strictly consigned to the kitchen.
At Cafe X and Zume, both based in San Francisco, programs make lattes and pizzas, respectively. California startup Miso Robotics has built a kitchen assistant robot called Flippy, which from early 2018 is expected to be grilling burgers in CaliBurger restaurants.
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