Automatic robot restaurants put a new spin on fast casual
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They're not our conspirtors just yet. At these restaurants, the robots are here to serve you.
When ever someone says "robot restaurant, " I first think of an LED and laser show at a Tokyo venue where remote-controlled robots dance with bikini-clad girls in a sensory show that accompanies supper.
But the reality of robot restaurants is generally way more pedestrian and low-class.
An example is Eatsa, the San Francisco-based restaurant company that takes orders through iPads and dispenses meals through automated machines. Until now, Eatsa has been using this tech to provide up quinoa bowls to health-food fans in the own restaurants. But the company announced Friday that it's expanding its robotic program to the fast-casual restaurant chain Wow Bao next month.
Tap on your cubby to obtain your food
At Chicago-based Wow Bao, you can already order your steamed buns via its software or an on-site kiosk. But with Eatsa's tech, you'll also have the ability to accumulate your meal from an LED-lit cubbyhole displaying your name. Text showing on the front of the cubby, one among a larger array, will tell you once your order is cooking and once you can double-tap on the box to accumulate your food.
It's a quick transformation for Eatsa, which only a couple weeks in the past announced the closing of five of its eight restaurants across the country. The company has turned its focus to offering automated tech as a platform to other restaurants such as Wow Bao.
A mixture of unnatural intelligence, personal screens, robotics and -- perhaps most crucially -- the determination of hungry customers to skip human interaction is coming at the right time to make Eatsa's shift possible. It's part of any sluggish creep of technology that's transforming our encounters of dining out, and even dining in, thanks to advances in delivery technology.
Eatsa's concept might appear exotic today, but Neil Stern, senior partner at retail consulting firm McMillan Doolittle, said we can expect to see more of this kind of tech popping up. "Does it make sense to cover assembly of orders and deliver via a workplace? " he said. "Maybe not. But Eatsa does present a vision for the future that will be replicated or enhanced. "
Automatic robot restaurants-giant Robot Restaurant
The first Eatsa-equipped Wow Bao will open in the Gold Coast neighborhood of Chicago on Dec. one particular. Using the technology, Amazing Bao plans to increase its sites in 2018. It currently has several company-owned locations, plus airport terminal, college or university campus, hotel and stadium franchises.
"When We first heard about Eatsa opening in San Francisco, I jumped on a plane to come see it, " Wow Bao President Geoff Alexander said in a statement. Alexander praised the technology as both entertaining and successful. "I knew straight away that Eatsa would be the perfect technology to include into our future locations. "
Do robots belong in the kitchen?
For Eatsa and soon at Wow Bao, the automatic technology is front and center in the restaurant, serving customers and providing them with an experience to go along with their takeout. In other restaurants, robots continue to be strictly consigned to the kitchen.
At Coffeehouse X and Zume, both based in Bay area, robots make lattes and pizza, respectively. California startup Miso Robotics has built a kitchen assistant robot called Flippy, which from early on 2018 is expected to be grilling burgers in CaliBurger restaurants.
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