Automatic robot restaurants-expedia Robot Restaurant commercial

Automatic robot restaurants put a new spin on fast casual

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They're not our conspirtors just yet. At these restaurants, the robots are here to serve you.
Once someone says "robot restaurant, " I first think of an LED and laser show at a Tokyo venue where remote-controlled robots dance with bikini-clad girls in a sensory show that accompanies meal.

But the reality of robot restaurants is generally much more pedestrian and low-class.

An example is Eatsa, the San Francisco-based restaurant company that takes orders through iPads and dispenses meals through automated machines. Until now, Eatsa has been using this tech to provide up quinoa bowls to health-food fans in the own restaurants. But the company announced Friday that it's expanding its robotic program to the fast-casual restaurant chain Wow Bao next month.

Tap on your cubby to obtain your food

At Chicago-based Wow Bao, you can already order your steamed buns via its software or an on-site kiosk. But with Eatsa's tech, you'll also be able to acquire your meal from an LED-lit cubbyhole displaying your name. Text appearing on the front of the cubby, one amongst a larger array, will tell you whenever your order is cooking so when you can double-tap on the box to gather the food.

It's a quick turn-around for Eatsa, which only a couple weeks in the past announced the closing of five of its seven restaurants across the country. The company has now turned its focus to offering automated tech as a platform to other restaurants such as Wow Bao.

A blend of unnatural intelligence, personal screens, robotics and -- perhaps most crucially -- the willingness of hungry customers to skip human interaction is coming at the moment to make Eatsa's shift possible. It's part of the slow creep of technology that is transforming our experience of dining out, and even dining in, thanks to advances in delivery technical.

Eatsa's concept might seem to be exotic today, but Neil Stern, senior partner at retail consulting firm McMillan Doolittle, said we can expect to see more of this kind of tech popping up. "Does it seem sensible to conceal assembly of orders and deliver via an office? " he said. "Maybe not. But Eatsa will present a vision for the future that will be replicated or enhanced. "

Automatic robot restaurants-expedia Robot Restaurant commercial

The first Eatsa-equipped Wow Bao will open in the Gold Coast neighborhood of Chicago on Dec. 1. Using the technology, Wow Bao plans to increase its sites in 2018. It currently has seven company-owned locations, plus airport terminal, college or university campus, hotel and stadium franchises.

"When I actually first heard about Eatsa opening in San Francisco, I jumped on a plane to come see it, " Wow Bao President Geoff Alexander said in a statement. Alexander praised the technology as both entertaining and efficient. "I knew immediately that Eatsa would be the perfect technology to integrate into our future locations. "

Do robots belong in the kitchen?
At Eatsa and soon at Wow Bao, the robotic technology is front and center in the restaurant, serving customers and providing them with an experience to go along with their takeout. In other restaurants, robots continue to be strictly consigned to the kitchen.

At Coffee shop X and Zume, both based in Bay area, programs make lattes and pizzas, respectively. California startup Miso Robotics has built a kitchen assistant robot called Flippy, which from early on 2018 is expected to be grilling burgers in CaliBurger restaurants.


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